At Us Bro, we maintain strict quality control standards to ensure every product meets expectations. Therefore, we do not offer returns, refunds, or exchanges once an order has been successfully delivered.
No Return / No Refund / No Exchange Policy
All purchases made on our website are final. We do not accept:
- Returns
- Refund requests
- Exchanges (size/color)
This applies to all products without exception.
Exception – Manufacturing Defects Only
A return will only be accepted if the product has a clear manufacturing defect or damage.
To request this:
- You must contact us within 48 hours of delivery
- Share clear images/videos of the defect
- Email: support@usbro.in
Once verified:
- The product must be returned to us
- After inspection, a refund will be processed to the original payment method
- No replacements will be provided under any circumstances
Important Notes
- Minor color differences, print placement variations, or fabric texture are not defects
- Requests after 48 hours will not be accepted
- The product must be unused and unwashed even for defect claims